Digital Image Instructions

Once you have filled out the claim form and received the e-mail requesting picture of your pool, please follow these steps.

Picture #1 should be of the coping covers (top caps) of the pool. See fig 1 below. (Please include pool logo if possible).

Picture #2 should be of the coping (top seat) of the pool. See fig 2 below.

Picture #3 Picture(s) of the damaged part(s) See fig 3 below.

Picture #4 picture of pool. See fig 4 below.

Please e-mail all the pictures to [email protected] or mail them to:

Warranty Department
c/o Teddy Bear Pools & Spas
41 East Street
Chicopee, MA 01020
Please include your Name, Address, Phone # and the provided Reference # with yours e-mail or mail.

For Example: Joe Doe 41 East St, Chicopee, MA 01020 555-555-5555 ref# 12345

***Please note you may be asked for more pictures.***

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