About Us


Welcome to Teddy Bear Pools & Spas, where our journey began in 1975 with a passion for serving our Pool and Spa community. As a local business deeply rooted in the Western Massachusetts and Northern Connecticut region, we're more than just a Pool and Spa retailer—we are a family.
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Meet the Owner

Ted Hebert

Hello there, my name is Ted Hebert, owner of Teddy Bear Pools & Spas. For me, this isn't just a business, it's a lifelong passion that began when I was just 14 years old. I started as a "Go-For" at a local pool store, little did I know that this humble beginning would lead me to where I am today.

Fast forward 58 years, and Teddy Bear Pools & Spas has become my second home. It's not just about Pools and Spas– it's about people like you who make it all possible. My incredible team of employees, many of whom have been with me for over three decades, are more than just colleagues–they are my family. Together, we work tirelessly to bring the best Pool and Spa experiences to your backyard, all while making a difference in our community.

Our Story

At Teddy Bear Pools & Spas, we're more than just a business; we're a family, and our story is deeply rooted in our community. Since our humble beginnings in 1975, we've been dedicated to serving the Western Massachusetts and Northern Connecticut region. Our commitment to family values is at the core of everything we do. We don't just sell Pools and Spas; We create backyard retreats where families come together, bond, and create unforgettable memories that last a lifetime. We understand that a Pool or Spa is not just a product; it's a place where stories are shared–a place where the fun never stops.

As a local business, we take great pride in giving back to the community that has supported us for over four decades and shaped us into who we are today. We believe in the power of community, and we are committed to giving back. It's our way of saying thank you for being a part of our journey. Together, we make a difference not just in the world of Pools & Spas but also in the lives of those around us.

At Teddy Bear Pools & Spas, you're not just a customer; you're a valued member of our extended family—We're here for you today, and we'll be here for you tomorrow. Our dedicated team of experts is committed to providing unwavering support and loyalty to ensure your Pool or Spa remains a source of relaxation for many years to come.

So, Welcome to Our Teddy Bear Pools & Spas Family. Thank you for allowing us to be a part of your journey, and here's to many more years of creating happiness, one backyard oasis at a time.


From Humble Beginnings

Our journey began over fifty years ago with a dream and a commitment to bringing your backyard dreams into reality. Our founder, Theodore “Teddy” Hebert, initially found his calling at just 14 years old, working as a ‘Go-For’ for a local pool store, where his passion was ignited for Pools & Spas.

At just 19 years old, Ted was already building above-ground pools and in-ground pools as a subcontractor along with his friends. It was during those early years that he absorbed the skills and knowledge of the trade.

In 1973, Ted took a bold step forward and started his pool business, Custom Pools by Ted—operating out of his mother’s carport.  Ted’s mother encouraged him to change the name to “Teddy Bear Pools” because Ted Hebert, when pronounced in French, phonetically sounds like “Ted A-Bear.”

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Ted Part 2

In 1977, with the growth of his business, Ted rented a local car wash bay in Chicopee to run his business operations, marking a significant leap in his journey. However, in 1979, the rented property faced foreclosure, leading Ted to seek a new home for his business. With that search, Teddy seized the opportunity to purchase a small car dealership in Chicopee, which would become the cornerstone of Teddy Bear Pools & Spas. With that acquisition, Teddy Bear Pools & Spas had a place to call home. From humble beginnings, Teddy Bear Pools & Spas was founded in the heart of Chicopee, MA.


In 1995, Ted expanded our operations by securing a 25,000 square-foot warehouse in South Hadley. This strategic move not only provided ample space but also marked a pivotal moment in our growth. With this acquisition, we optimized operations, stored pools, spas, and accessories efficiently, and housed our fleet of 35+ vehicles. This step forward enhances our capacity to better serve our customers.

Ted's relentless determination and early expertise in crafting pools, along with his unwavering commitment, have played a crucial role in shaping our company today. His passion and hard work, evident from a young age, continue to inspire us as we fulfill your backyard dreams with the same dedication and skill.

Today, we proudly carry on Ted's legacy, committed to making your backyard dreams a reality. Thank you for being a part of Our Story



Hear from Our Valued Customers

At Teddy Bear Pools & Spas, we let our customers' experiences speak for us. Their satisfaction is a testament to the quality of our service. Discover their stories and how we've made a positive impact on their lives.

We value what our customers have to say, as their satisfaction is our top priority. At Teddy Bear Pools & Spas, everyone is family. Your feedback matters, so please feel free to share your experience by leaving a review. Your thoughts help us continue to provide exceptional service. Thank you for being part of our community.


― Your Teddy Bear Pools & Spas Family

Our Location

Teddy Bear Pools & Spas

41 East Street

Chicopee, MA 01020

United States